Shipping & Delivery Policy

Orders are dispatched to the delivery address given at checkout. Please check it carefully — we cannot redirect a parcel once it has been handed to the courier.

Estimated delivery time: [PENDING — to be confirmed]. We will publish a timeframe here once our courier arrangements are finalised. Until then we will give you an estimate when your order is dispatched.

Shipping is free on orders of ₹1,999 and above. Below that threshold, any applicable shipping charge is shown at checkout before you pay.

Raise the claim within 3 days of delivery. Full terms are in our Refund & Cancellation Policy.

If tracking shows no movement for an extended period, or the courier confirms the parcel is lost, contact us with your order reference. We will trace it with the courier and, once loss is confirmed, either resend the order or refund it.

A parcel marked delivered but not received should be reported promptly so it can be traced while the courier's records are still available.

Digital work is delivered to your account and to the email address registered on it.

• Written tarot readings: within 48 hours of payment being confirmed.
• Audio, video and Vedic consultations: scheduled and delivered within one week of payment being confirmed.
• Urgent delivery, where offered for a service, is charged at twice the listed price.
• Courses and e-books: access is granted as soon as payment is confirmed.

Where a digital item misses the timeframe above, contact us and we will either deliver it promptly or refund it. Timeframes run from confirmed payment, not from when an order is placed.